Returns & Exchanges
At Love and Hate, we understand that fashion is about the perfect fit and feeling; if your order doesn't evoke the right emotion, we offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with all tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided in our portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing